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Privacy Policy

Last updated: December 23, 2025

At Marketview360, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

Personal Information

When you create an account, we collect:

  • Full name
  • Email address
  • Password (encrypted)
  • Profile information you choose to provide

Usage Data

We automatically collect:

  • IP address and device information
  • Browser type and version
  • Pages visited and features used
  • Search queries and stocks viewed
  • Time spent on the platform
  • Error logs and performance data

AI Chat Data

When you use our AI assistant (Jovan):

  • Chat messages and conversation history
  • Session metadata (timestamps, session IDs)
  • Custom AI API keys you provide (encrypted at rest)

Third-Party Authentication

If you sign in via Google or other OAuth providers, we receive your basic profile information as permitted by your privacy settings with those services.

2. How We Use Your Information

We use collected information to:

  • Provide the Service: Deliver stock analysis, market data, and AI chat features
  • Personalization: Remember your preferences, watchlists, and settings
  • Communication: Send account notifications, updates, and optional marketing emails
  • Improvement: Analyze usage patterns to enhance our platform
  • Security: Detect fraud, abuse, and protect user accounts
  • Legal Compliance: Meet regulatory and legal obligations

3. Data Security

We implement industry-standard security measures:

  • All data transmitted via HTTPS/TLS encryption
  • Passwords hashed using secure algorithms
  • Custom API keys encrypted at rest
  • Regular security audits and monitoring
  • Access controls and authentication for all systems
  • Data stored on secure cloud infrastructure (Supabase)

While we strive to protect your data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

4. Information Sharing

We do NOT sell your personal information. We may share data with:

  • Service Providers: Third parties that help us operate (hosting, analytics, payment processing)
  • AI Providers: When using AI features, your prompts may be sent to AI providers (OpenAI, Anthropic, Groq) subject to their privacy policies
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with mergers, acquisitions, or asset sales

5. Cookies and Tracking

We use cookies and similar technologies for:

  • Essential Cookies: Required for authentication and core functionality
  • Preference Cookies: Remember your settings (theme, layout)
  • Analytics Cookies: Understand how users interact with our platform
  • Error Tracking: Monitor and fix issues (via Sentry)

You can control cookies through your browser settings. Disabling certain cookies may affect functionality.

For more details, see our Cookie Policy.

6. Your Rights and Choices

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Portability: Receive your data in a portable format
  • Opt-out: Unsubscribe from marketing communications
  • Withdraw Consent: Where processing is based on consent

To exercise these rights, contact us and select "Data Request" as the category. We will respond within 30 days.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. After account deletion:

  • Personal data is deleted within 30 days
  • Some data may be retained for legal compliance (up to 7 years)
  • Anonymized analytics data may be retained indefinitely
  • Backup data is purged according to our retention schedule

8. Children's Privacy

Marketview360 is not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe a child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in compliance with applicable laws.

10. Contact Us

For privacy-related questions or to exercise your rights:

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through our platform. Your continued use after changes constitutes acceptance.

By using Marketview360, you acknowledge that you have read and understood this Privacy Policy.